Ordering
Registration
To enable the full functionality of our shopping cart including the checkout you need to have or create an account. You will be prompted to do this at the checkout if you have not already logged in. We only ever ask for the information we need when we need it so to create an account you only need to enter your email address, name and password. Any further information can either be added through the "Update Your Details" section in your account, or will be asked for when required at the checkout. We take your privacy and security very seriously, we do not share your details with any 3rd party company and all personal information is stored securely and encrypted on our private servers.
Placing Orders
Adding Products to your cart
We have made our ordering process as simple and feature full as we can. We provide flexible delivery options, "Click and Collect" in store, and credit/debit card, PayPal and Finance payment options. All starting from the product page of the items you want.

Add to Cart - If you click on "Add to Cart", one of the product you are currently looking at will be added to your shopping cart and you will be taken to your cart. You can change quantities and remove lines from your cart page. To get back to your cart page at any time please click on the icon on the top right of the website.

Add to Wish List - We also provide a wish list for you to be able to store the items for use later, or to share later. If you want to add the item to this simply click on the "Add to Wish List" button underneath the price.
Shopping Cart
Your Shopping Cart - Here you will see all the items in your cart, along with quantity and total prices for each. If you wish to change the quantity in the cart you can use the plus and minus signs either side of the "Qty" column, you can remove lines by clicking on the "Remove" button on the right or you can move the entire line to your wish list by clicking "Move Wish" on the right.

Your System Configurations - Here all your system configurations are listed, you can edit your configuration by clickin on the system or "Edit System" button on the right or completely remove the system by clicking on the "Remove" button.


Your Wishlist
You can build a "Wish List" instead of a cart if there are items you are thinking of getting later. To move items back and forth from here to your cart simply click on the button on the far right of the line "Move Cart". You can also share your cart with a unique link to you provided at the top of the Wish List section. This link will let people see what is in your list without being able to see any of your details or change any of the items in the list.

Proceed To Checkout and Click And Collect
Once you have all the products and system configurations as you want them, you can proceed in one of two ways. If you want your order delivering, simply click on the "Proceed to Checkout" option and use our checkout.

If you want to collect your order from our Coventry based store you can use our "Click and Collect" service, simply select this option and confirm your mobile number, we will contact you as soon as your order is ready to collect.
The Checkout
Card Holders Information - We need both your name and a contact phone number to be able to process your order in case we need to contact you with any problems or issues, you can also put a Company Name and Mobile Number if you need this information on your invoice.

Billing Address and Delivery Address - Please enter your card registered address in the "Billing Address" section, this is used to validate your card details. If you wish your goods to be delivered to an alternative address please enter this under the "Delivery Address". If you want to use the same address simply click the "Use my Billing Address" box and your details will be copied over. Please note: If you wish to use PayPal we can only deliver your goods to a confirmed PayPal address for security reasons.
Shipping
Delivery Options - With the details provided on the previous page you can now select from a list of available deliver options. We use DPD and Royal Mail for our deliveries. Our cut of time is 4pm, Monday to Friday.

Voucher Codes - Here you can also enter Voucher codes free delivery or money off your cart. Simply enter the code and press "Add Voucher". Please note: you can only use one voucher at once per order, if you want to change the current voucher just enter the new one and press "change voucher".
Payment Options
We provide a variety of payment options to make it quick and easy for you to pay for your order from credit and debit cards to PayPal and Finance options.

Secure Card Payment - On the "Payment Options" page you will be prompted to enter your card details. Please ensure that you provide the full address that the card is registered to on the right. Your card will then be securely processed and your order will be placed.

Checkout with PayPal - If you wish to use PayPal to pay for your order, simply click on the PayPal button at the bottom of the page and you will be transferred to PayPal to complete your order payment.

Apply for Finance - If your order qualifies for finance you will also be able to apply as a payment method, this will appear at the bottom right of the payment page. If you click on this then you will be shown all the options available for your order and information regarding how to apply and what repayment plans are available to you.
 


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Images for illustrative purposes only.


Need Assistance? Contact Us On:
02476­ 500­ 100

or sales@eclipsecomputers.com